Effective Date: 01/08/2025
At Steplix, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
When you make a purchase, we collect personal information you provide, such as your name, address, and email address.
When you browse our site, we also automatically receive your IP address to help us understand your browser and operating system for a better user experience.
Email Marketing (if applicable): With your consent, we may send you emails about our store, new products, and updates.
SMS Marketing & Notifications (if applicable): By providing your phone number at checkout and completing a purchase, you agree to receive SMS notifications related to your order (including abandoned cart reminders) and promotional messages. Up to 10 messages per month. You can unsubscribe at any time by replying STOP. Standard message and data rates may apply (U.S. & Canada).
2. Consent
How we obtain your consent:
When you provide personal information for a transaction, payment verification, order placement, delivery, or return, we assume your consent to collect and use it for that specific purpose only.
For other purposes, such as marketing, we will ask for your explicit consent or provide you with the option to decline.
How to withdraw your consent:
You may withdraw your consent at any time by contacting us at Contact@steplix.shop.
3. Disclosure
We may disclose your personal information if required by law or if you violate our Terms of Service.
4. Shopify
Our store is hosted on Shopify Inc., which provides our e-commerce platform. Your data is securely stored on Shopify’s protected servers.
Payments:
We do not store your credit card details or share them with third parties.
If you use a direct payment method, Shopify stores and encrypts your payment information according to PCI-DSS standards. Transaction data is retained only as long as necessary to complete your purchase, then deleted.
For more details, please review Shopify’s Terms of Service and Privacy Policy.
5. Third-Party Services
The third-party providers we use will collect, use, and disclose your information only to the extent necessary for them to provide their services.
Some, such as payment processors, have their own privacy policies and may be subject to different legal jurisdictions.
We encourage you to read their policies before completing transactions.
If you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies.
6. Security
We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
Payment data is encrypted using SSL and stored with AES-256 encryption. While no method of transmission or storage is 100% secure, we comply with PCI-DSS requirements.
7. Cookies
We use cookies to enhance your browsing experience. Key cookies include:
-
_session_id: Unique session identifier -
_shopify_visit: Tracks visits, expires after 30 minutes -
_shopify_uniq: Counts visits per customer, expires at midnight -
cart: Stores cart contents for 2 weeks -
_secure_session_id: Secure session ID -
storefront_digest: Controls access to password-protected stores
We also store your IP address in a session cookie to detect your location and display prices in the correct currency.
8. Age of Consent
By using our site, you confirm that you are at least the legal age of majority in your jurisdiction, or that you have given us permission to allow your minor dependents to use the site.
9. Changes to This Policy
We may update this Privacy Policy at any time. Changes will take effect immediately upon posting on our website.
If we make significant changes, we will notify you here.
In the event of a merger, acquisition, or sale, your information may be transferred to the new owners.
Questions & Contact Information
If you wish to access, correct, delete, or inquire about the personal information we hold about you, or if you have a complaint, please contact our Privacy Compliance Officer:
Email: Contact@steplix.shop
Address: Preston Road, Inskip, Preston, PR4 0TT, UK
Phone: +1 (915) 505-9211